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Popular in Business

  • Archived Episodes (25)
  • 00:32

    From Insight to Impact: Unlocking Value Force Multipliers in CX

    by BenchmarkPortal in Business

    Tags: enterprise cx leaders contact center call center Force Multipliers customer experience cx cs

    Customer journey mapping isn’t just an exercise in theory—it’s the foundation for driving measurable business results. In this episode of CallTalk, Bruce Belfiore is joined by CX expert Justin Robbins to discuss Value Force Multipliers: the key actions that transform customer insights into tangible improvements for both customer satisfaction and the bottom line. Justin will break down how to identify these multipliers, why they matter, and how organizations can move beyond passive analysis to implement real-world solutions. With his candid, no-nonsense approach, Justin will challenge you to think differently about the role of data in customer experience and leave you with actionable strategies to make a measurable impact. If you're ready to turn insights into impact, this is the conversation you’ve been waiting for.
     
    The call is about value force multipliers and how they can be used to improve customer experience. The speaker discusses the concept of value force multipliers and how they can be used to drive change in an organization. They also talk about the importance of identifying patterns, cross-functional brainstorming, and the need for small but impactful changes. The speaker also mentions the importance of aligning teams and avoiding overcomplicating data. The speaker and Bruce discuss the importance of focusing on measurable, actionable outcomes and the need to shift the perception of the contact center as a cost center to a growth engine. They also talk about the role of the mission statement in financing budgets. The call is about the future of customer experience and the role of value force multipliers in shaping the industry. The speaker is excited about the potential of artificial intelligence and predictive analytics to help organizations quantify the impact of their decisions. 

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    Featured
    00:50

    Kaminskiy Care and Repair Meets with Franchise Interviews

    by FranchiseInterviews in Entrepreneur

    Tags: Sergei Kaminskiy Kaminskiy Home Design and Remodeling Kaminskiy Care and Repair home repair and improvement franchise franchise interviews Dr. Martin J. McDermott

    Sergei Kaminskiy’s journey began as a recent immigrant to the U.S., when he founded Kaminskiy Care and Repair, a small San Diego-based business specializing in home improvements and repairs. Over the past 20 years, Sergei has transformed his modest operation into one of Southern California’s most recognized names. Through strategic growth and diversification, he launched spinoff ventures like Kaminskiy Home Design and Remodeling, which has been repeatedly ranked “Best of the Best” by Modern Luxury Magazine. Today, Sergei stands on the brink of national expansion as the company has officially entered the world of franchising.
    In recent years, Sergei’s focus has been on building a powerful and recognizable brand, paving the way for ambitious entrepreneurs and franchisees to share in their success. Beyond his remarkable success story, which epitomizes the American dream, Sergei has cultivated an organic audience of millions across social media platforms – with 2.4 million Instagram followers alone. His journey to becoming a franchisor offers invaluable insights into what it takes to plan, build, and scale a successful franchise business.
    At Kaminskiy Care and Repair, they believe that your home is more than just a place to live – it’s your sanctuary. Since Sergei Kaminskiy established the company in 2005, they’ve grown into a trusted national brand with offices across the country. Their highly skilled technicians are equipped to handle everything from small repairs to major renovations, always prioritizing quality workmanship, clear communication, and your complete satisfaction. Whether you need a quick fix for a leaky faucet or are ready to take on a full-scale home improvement project, Kaminskiy Care and Repair is here to deliver exceptional results. 
    In Part Two-  Great Quotes in Franchising podcast. 

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    00:04

    Ensuring that People Strategy Includes People with Disabilities

    by The Workplace Minute in Business

    Tags: HR Happy Hour Human Resources hr work workplace inclusion disabilities employment h3 hr podcast Steve Boese

    The Workplace Minute powered by H3 HR Advisors
    Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com/awia.
    Hosts: Steve Boese
    Welcome to the Workplace Minute, brought to you by H3 HR Advisors! Your quick-hit version of the HR Happy Hour Podcast, where Steve Boese shares the latest in Human Resources, HR tech, workplace trends, and more—all in just a few minutes. Tune in and stay on top of what’s shaping the workplace!
    In this episode Steve shares some recent data on people with disabilities and their experiences in the workplace, and three strategies for organizations to be more disability inclusive in their organizations.
    To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
    Learn more at www.h3hr.com and www.hrhappyhour.net

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    Featured
    00:26

    Nips: December 22, 2024

    by Paperitalo in Business

    Tags: pulp paper paperitalo papermoney nip impressions manufacturing industry iPulpRadio

    Get caught up on the latest news from around the pulp and paper world in our weekly program, including updates from Clearwater Paper, Suzano, IP, Vida AB, Green Bay Packaging, Billerud, Kruger Products, Pactiv Evergreen, Novolex, Georgia-Pacific, JD Irving, Metsä, Canfor and more. 
    Available on iTunes
    Listen live at 6 p.m. EST on Sunday, 15 December 2024, or anytime afterward.

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    01:21

    $5,000 By 5PM

    by Build SolarHomes in Entrepreneur

    Tags: Sales Marketing 5k by 5PM 25k by 5pm

    Sales and Marketing 
    How to organize a Sales Team  Straight Commission vs Salary + commission  Target ?? Market for Customers  Cost, Wholesale, and Retail Pricing  The $2,500 Product $5,000 by 5PM $25,000 by 5pm 

  • 00:43

    NABWIC Talks: The Best of 2024 – Podcasts, Books, and Conversations

    by NABWIC in Entrepreneur

    Tags: NABWIC 2024 Highlights Top podcasts of the year NABWIC Reading List Community relections Empowering conversations # #womeninabwic #construction #blackwomeninconstruction #community #strategicpartnershipsnconstruction #womenshistorymonth #womencelebratingwomen Entrepreneur Coaching counseling workshops NABWIC Women construction Construction Management Ann McNeill #nabwic millionaire nabwictalks Jada Williams Jackie Perry Ersula Odom free talk show women women in busines

    Join the NABWIC Talks hosts as they reflect on 2024's top podcast episodes, sharing their favorite stories, lessons, and empowering conversations. This special year-end episode invites you, our listeners, to call in and share your favorite NABWIC Talks moments. Plus, we’ll showcase standout books from NABWIC’s reading list, offering inspiration and insights to carry into 2025. Celebrate a year of growth, connection, and impactful stories with us in this interactive and uplifting discussion!
    NABWIC's Vision: The Vision of the National Association of Black Women in Construction (NABWIC) is to build lasting strategic partnerships with first-rate organizations and individuals that will provide ground-breaking and innovative solutions for black women in construction and their respective communities.| NABWIC.ORG

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    01:19

    Queenz & Kingz Barber Salon Murietta | Biz in the Valley

    by The LouddMouth Radio Network in Entrepreneur

    Tags: Murietta Barbershops Hair Salons Southern California Salons in Temecula Valley Riverside County Hair Salons and Barbershops

    LouddMouth Radio Network Season 12 is Here!
    Today's show is Queenz & Kingz Barber Salon open 7 days a week located at 26305 Jefferson Ave. Suite K in the city of Murietta in the Southern California area. Queenz & Kingz is a privately owned & operated small business owned by Queen Harris Follow Queenz & Kingz Barber Salon at @QKBarberSalon on all social media pages.
    Biz in the Valley Show Series provides Featured Interviews of Southern California Region of Entrepreneurs & Small Business Owners: 
    Listener Perks:   Sonny's LouddMouth Comedy Presents: For the ?? of Comedy Spring Comedy Festival April 1-6, 2025 in Temecula For More info: LouddMouth Comedy Temecula Spring Comedy Festival 
    Advertise Your Business with Affordable Advertising on the #1 Small Business Network:  https://LouddMouth.com 
    Get Tickets for Jan 10th, 2025 Sonny's LouddMouth Comedy Presents at Shooters Bar & Grill in Temecula Monthly Show Sonny's LouddMouth Comedy Presents
            This audio has no negative impact on the original works, its use is for teaching and inspirational purposes. FAIR-USE COPYRIGHT DISCLAIMER * Copyright Disclaimer Under Section 107 of the Copyright Act 1976

  • Most Popular Tags

  • 01:40

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review

    by Building Fortunes in Business

    Tags: Scott Johnson All MLM Facts Stop the Amway Tool Scam Peter Mingils Building Fortunes Radio SEC MLM Training Network Marketing Training MLM News Sales Training Direct Sales MLM Charity FTC

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review on Building Fortunes Radio.  
    Scott Johnson and Peter Mingils host a Building Fortunes Radio weekly Radio episode every Saturday at 8:30PM Eastern.  Stop the Amway MLM Tool Scam what Scott Johnson is known for. Scott tex johnson is the a previous Amway Distributor who found he lost a lot of time and money pursuing a Network Marketing Business with Amway just to find that most of the Distributors make money on the System of Tools, like books, DVDs, MP3, Events, websites and apps.
    https://facebook.com/scotttexjohnson Scott johnson on Facebook on YouTube and twitter
    Scott Tex Johnson & Peter Mingils on Building Fortunes Radio. https://www.buildingfortunesradio.com/scott-johnson
    https://www.buildingfortunesradio.com/scott-johnson-peter-mingils/bf-3989 
    MLM on:
    On https://mlm.news and MLM Charity https://mlm.charity 
    Youmongus Ads is advertise Home Based Business https://youmongusads.com 

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    00:45

    Lawyer Norm Blumenthal: Now What!

    by MoneyForLunch in Entrepreneur

    Tags: BertMartinez NormBlumenthal DonaldTrump JoeBiden

    Norm Blumenthal - an attorney for workers and consumers. Selected as one of the Top Attorneys in Southern California. Norm was inducted and recognized as one of America's Most Trusted Lawyers in Employment Law.  Connect with Bert:  YouTube |  Twitter  |  Instagram Get a Free Copy of Dominating Your Mind: https://amzn.to/2XuM9Xr While supplies last, limited time. About the host: Bert Martinez is a successful entrepreneur and best-selling author. Bert is fascinated by business, marketing, and entrepreneurship. One of Bert’s favorite hobbies is to transform the complicated into simple-to-understand lessons so you can apply them to your business and life. Bert is also obsessed with exploring the mindset of the high achievers so you can follow their secrets and strategies.
    Now What!

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    00:43

    James of Brockton, MA is a Boston VITFriends Leader

    by VITFRIENDS in Social Networking

    Tags: Skin Vitiligo VITFriends Melanin

    How long have you had Vitiligo

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    00:45

    Author Terrella Omaña Is On Air!

    by Fierce Female Network in Entrepreneur

    Tags: author

    Terrella Omaña is a dynamic and inspiring individual whose life embodies faith, resilience, and ambition. A woman of God, devoted wife, and loving mother, Terrella is deeply committed to her family and her spiritual journey. Born and raised in Sacramento, California, she has successfully woven her diverse experiences into a rich tapestry of accomplishments that continue to inspire those around her.
    As a proud United States Air Force (USAF) veteran, Terrella’s journey is marked by discipline, determination, and an unwavering commitment to excellence. Her time in the service instilled in her a deep sense of purpose and a desire to lead by example—qualities that resonate throughout her work and personal life.
    An accomplished entrepreneur, Terrella has built a thriving career while balancing the demands of motherhood and family life. Her entrepreneurial ventures reflect her passion for empowering others to embrace their potential and create meaningful change in their lives.
    As an author, Terrella channels her wisdom and experiences into written works that inspire and uplift. Her books explore themes of faith, perseverance, and personal growth, offering readers practical guidance and heartfelt encouragement. Her unique perspective as a USAF veteran and multifaceted internet personality gives her writing a distinctive voice that resonates with audiences from all walks of life.
    Beyond her roles as a wife, mother, and author, Terrella is a well-known public figure and internet personality. Her engaging presence on various platforms has earned her a loyal following, where she shares her insights on faith, family, entrepreneurship, and personal development. Through her candid and authentic storytelling, she has become a beacon of hope and positivity for many.
     

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    01:10

    What;s In The News Afrikan Family?

    by Dare to Win in Business

    Tags:

    A sacred discussion of the economic and political plight of Black people and the global cooperative economic model that provides an exact method of gaining economic and political self-determination.  We are building the global machinery for our economic freedom and sovereignty and the methodology to pass it forward to future generations.