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    00:32

    From Insight to Impact: Unlocking Value Force Multipliers in CX

    by BenchmarkPortal in Business

    Tags: enterprise cx leaders contact center call center Force Multipliers customer experience cx cs

    Customer journey mapping isn’t just an exercise in theory—it’s the foundation for driving measurable business results. In this episode of CallTalk, Bruce Belfiore is joined by CX expert Justin Robbins to discuss Value Force Multipliers: the key actions that transform customer insights into tangible improvements for both customer satisfaction and the bottom line. Justin will break down how to identify these multipliers, why they matter, and how organizations can move beyond passive analysis to implement real-world solutions. With his candid, no-nonsense approach, Justin will challenge you to think differently about the role of data in customer experience and leave you with actionable strategies to make a measurable impact. If you're ready to turn insights into impact, this is the conversation you’ve been waiting for.
     
    The call is about value force multipliers and how they can be used to improve customer experience. The speaker discusses the concept of value force multipliers and how they can be used to drive change in an organization. They also talk about the importance of identifying patterns, cross-functional brainstorming, and the need for small but impactful changes. The speaker also mentions the importance of aligning teams and avoiding overcomplicating data. The speaker and Bruce discuss the importance of focusing on measurable, actionable outcomes and the need to shift the perception of the contact center as a cost center to a growth engine. They also talk about the role of the mission statement in financing budgets. The call is about the future of customer experience and the role of value force multipliers in shaping the industry. The speaker is excited about the potential of artificial intelligence and predictive analytics to help organizations quantify the impact of their decisions. 

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    00:04

    Ensuring that People Strategy Includes People with Disabilities

    by The Workplace Minute in Business

    Tags: HR Happy Hour Human Resources hr work workplace inclusion disabilities employment h3 hr podcast Steve Boese

    The Workplace Minute powered by H3 HR Advisors
    Sponsored by Paychex - one of the leading providers of HR, payroll, retirement, and software solutions for businesses of all sizes - learn more at www.paychex.com/awia.
    Hosts: Steve Boese
    Welcome to the Workplace Minute, brought to you by H3 HR Advisors! Your quick-hit version of the HR Happy Hour Podcast, where Steve Boese shares the latest in Human Resources, HR tech, workplace trends, and more—all in just a few minutes. Tune in and stay on top of what’s shaping the workplace!
    In this episode Steve shares some recent data on people with disabilities and their experiences in the workplace, and three strategies for organizations to be more disability inclusive in their organizations.
    To listen to the Workplace Minute powered by H3 HR Advisors - add the Workplace Minute by H3 HR Advisors skill to your Amazon Echo device's Flash Briefing or Daily News Update.
    Learn more at www.h3hr.com and www.hrhappyhour.net

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    Featured
    00:26

    Nips: December 22, 2024

    by Paperitalo in Business

    Tags: pulp paper paperitalo papermoney nip impressions manufacturing industry iPulpRadio

    Get caught up on the latest news from around the pulp and paper world in our weekly program, including updates from Clearwater Paper, Suzano, IP, Vida AB, Green Bay Packaging, Billerud, Kruger Products, Pactiv Evergreen, Novolex, Georgia-Pacific, JD Irving, Metsä, Canfor and more. 
    Available on iTunes
    Listen live at 6 p.m. EST on Sunday, 15 December 2024, or anytime afterward.

  •
    01:40

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review

    by Building Fortunes in Business

    Tags: Scott Johnson All MLM Facts Stop the Amway Tool Scam Peter Mingils Building Fortunes Radio SEC MLM Training Network Marketing Training MLM News Sales Training Direct Sales MLM Charity FTC

    Scott Johnson and Peter Mingils MLM News and Amway Tool Scam review on Building Fortunes Radio.  
    Scott Johnson and Peter Mingils host a Building Fortunes Radio weekly Radio episode every Saturday at 8:30PM Eastern.  Stop the Amway MLM Tool Scam what Scott Johnson is known for. Scott tex johnson is the a previous Amway Distributor who found he lost a lot of time and money pursuing a Network Marketing Business with Amway just to find that most of the Distributors make money on the System of Tools, like books, DVDs, MP3, Events, websites and apps.
    https://facebook.com/scotttexjohnson Scott johnson on Facebook on YouTube and twitter
    Scott Tex Johnson & Peter Mingils on Building Fortunes Radio. https://www.buildingfortunesradio.com/scott-johnson
    https://www.buildingfortunesradio.com/scott-johnson-peter-mingils/bf-3989 
    MLM on:
    On https://mlm.news and MLM Charity https://mlm.charity 
    Youmongus Ads is advertise Home Based Business https://youmongusads.com 

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    01:10

    What;s In The News Afrikan Family?

    by Dare to Win in Business

    Tags:

    A sacred discussion of the economic and political plight of Black people and the global cooperative economic model that provides an exact method of gaining economic and political self-determination.  We are building the global machinery for our economic freedom and sovereignty and the methodology to pass it forward to future generations.

  •
    01:43

    The National Black Unity News Podcast

    by We Work From Home in Business

    Tags: African American Community News Black Community News Global Community News

    Join us for the latest edition of The National Black Unity News Podcast 
    Monday Night Podcast: Are We Our Brothers & Sisters Keeper? Sometimes a Doctor Needs A Doctor!
     Featuring, Publisher David Murphy, He will be sharing his results from his personal conversations with the following Strong & Successful Black Men:
     Renny Bass
    Edwin Avent
    Robert (Bob) Wallace
    Michael Haynie, Sr.
    Bill Goodin
    Walter Dempsy Murphy

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    00:16

    Positivity

    by Your instant Mindshi in Business

    Tags:

    Kiddo Klatters Community Chatters  Pets Matter
     

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