GTL - Coaches Corner + Kelly O'Donnell, Director of Golf Operations at Nemacolin

Welcome to Golf Talk Live!

Tune in LIVE Thursday at 6:00 PM Central

This week's Coaches Corner Panel: James T. Kyle & Sue Wieger.  Later I'll be joined by my special guest: Kelly O'Donnell, Director of Golf Operations at Nemacolin.

More on Kelly:

Kelly is the Director of Golf Operations at Nemacolin, Pennsylvania's premier luxury golf reosrt, is a PGA Golf Professional experienced in managing high-end golf operations. With more than 30 years in the golf industry, he has demonstrated success and has added value by delivering world-class member and guest service and growing the membership, both of which generate revenue. Delivering exceptional guest service is Kelly's passion and is the foundation of member retention. Kelly manages fairly, clearly and cost-effectively with humor and respect for the individual associate. Kelly aims to inspire loyalty with his my staff and empower them to make decisions that deliver exceptional guest service every day. This makes his golf operations run smoothly with the guest always at the forefront. Golf facilities and Clubs require unparalleled guest service, and he is skilled in delivering and managing others to deliver that service.

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