What is Etiquette Anyway? What is Customer Service Anyway?

Have you ever had an appointment scheduled and arrived on time only to have to wait and wait?    What happens when the doctor, dentist, optometrist, etc. is late or is not even there?  What type of customer service do you receive from other service industry providers?  Are you immediately greeted when you arrive?   

Have you ever arrived at a business at the scheduled time of opening only to find them still closed?  How do you handle these types of situations?  Let's talk about customer service vs. customer no-service.   My special co-host is Jacqueline Sookram.

You may join the conversation by calling 516-418-5894.