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How to win people to your way of thinking.
Principal 1
The only way to get the best of an argument is to avoid it.
Principal 2
Show respect for the other person's opinions. Never say You're Wrong
Principal 3
If you are wrong,admit it quickly and emphatically.
Principal 4
Begin ina friendly way.
Principal 5
Get the other person saying yes, yes immediately.
Principal 6
Let the other person do a great deal of talking.
Principal 7
Let the other person feel that the idea is his or hers.
Principal 8
Try honestly to see things from the other person's point of view.
Principal 9
Be sympathetic with the other person's ideas desires.
Principal 10
Appeal to the nobler motives.
Principal 11
Dramatize your ideas
Principal 12
Throw down a challenge