Part 2: CUTV News Radio Welcomes Back Linda Shoob of OEC

San Diego, CA - Linda Shoob is the owner of Organization Effectiveness Consultants (OEC) an extraordinary Management Consulting firm that works in partnership with corporate, government and non-profit organizations. OEC is highly distinguished for their proven expertise in figuring out the root cause of issues in organizations through specialized diagnostic and assessment tools. They recognize that long-term sustainable success is all about change and being adaptable.

Recently, OEC has been successfully using a simple tool called the “Employee Net Promoter Score (eNPS)”, a best practice method for leaders to understand employees’ probability of sharing positive information with friends and family about the company. The eNPS asks a variation of the question “On a scale of zero to ten, how likely is it that you would recommend this company as a place to work?”.

This concept was pioneered and trademarked by Bain & Company, Satmetrix Systems, Inc., and Fred Reichheld.

Linda says by gathering relevant data, from tools such as the eNPS, we can identify, recommend ways to implement improvements to make a positive impact on employees, organizational productivity and profitability. Conducting an eNPS survey is a very practical move because it is more cost-effective to engage employees than to replace them.

“I encourage all individuals to do what you love and love what you do,” says Linda. “Following your passion brings inner peace and contentment. This retains a strong workplace culture and a place where everyone thrives.”

For more information on our guest please visit www.oecstrategicsolutions.com