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Customer Care in a “Transhuman Era”

  • Broadcast in Business
BenchmarkPortal

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Technology is impacting every aspect of our lives from home shopping, home deliveries, video streaming, voice activated home hubs,  to kids paying to watch their favorite gamers … well play Video Games.  Technology developments in Customer Care world are also developing at a dizzying pace and the increased use of live chat, SMS, Social Channels and Chat Bots in customer care are staggering)

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